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SpinDecide
Help & Support Center

How Can We Help You?

Have a question about SpinDecide, need help with menu scanning, or want to request account deletion? We are here for you.

✉️ Direct Support Email

Our dedicated team responds within 24 hours Monday through Saturday.

support@decisionapps.store

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Frequently Asked Questions

How do I delete my account and data? (Apple Guideline 5.1.1)

You can delete your account directly within the app at any time without contacting support. Open the app $ ightarrow$ tap the Settings gear (⚙️) in the top-right corner $ ightarrow$ tap "Delete Account & Data" $ ightarrow$ confirm your choice. Your account, credentials, and synchronized spins are immediately and irreversibly deleted from our servers.

Do I need an account to use SpinDecide?

No! SpinDecide is built with a zero-friction guest-first philosophy. All wheels (Dining, Movies, Sports, Date Night, Menu Scanner) work 100% without registration. An account is only required if you want your winning history synced across multiple devices.

How does the Menu Scanner work?

Point your phone camera at a paper restaurant menu or upload a photo from your library. Our Decide AI vision pipeline extracts 6 to 8 main entrées directly onto your wheel, extracts their prices, and provides a 2-sentence nutritional modification breakdown when fate picks your dish.

Why does SpinDecide ask for Location access?

We use your location strictly in real-time to query Google Places for genuine, currently-open restaurants, sports bars, and entertainment venues nearby. We never track your location in the background or sell your location data to third-party ad brokers.

Where do the movie recommendations come from?

Our movie engine queries The Movie Database (TMDB) live for acclaimed releases and current streaming options. Tapping "Stream Now" connects you directly to the official TMDB page displaying real-time streaming providers (Netflix, Prime, Max, Disney+, Hulu, Apple TV).